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Privacy Policy

Protecting your personal information is important to us. This Privacy Policy describes the ways in which we at the Bow Valley SPCA (BVSPCA) collect, use, disclose, and otherwise treat your personal information.

Personal Information We Collect

You can review our literature and visit many areas of our website without providing us with any personal information. However, we do collect the following personal information when you voluntarily provide it to us:

When you complete a web form, sign up for email alerts, complete a petition or survey, call us, or otherwise request information from us, we may collect personal information such as your name, address, telephone number, and email address.

When you become a supporter, make a donation, or purchase an item from us, we may collect your name, address, telephone number, and email address, as well as your credit card information.
The personal information you provide to the BVSPCA is maintained on a confidential basis.

Use and Disclosure of Your Personal Information


From time to time we may use your personal information to mail you information about the BVSPCA campaigns and send updates about the work of the BVSPCA and the Carla Cumming Sojonky Adoption Centre.


If you opt-in to receive emails from us, then we will use your email address to send you updates about the campaigns and work of the BVSPCA. Every email you receive from us will include instructions on how you can quickly and easily remove your name from our list.

Donor History

The BVSPCA keeps a record of each donor's giving history. We keep this information on file for regulatory purposes, and use it to analyze overall giving patterns.


We may provide your personal information in response to a search warrant or other legally valid inquiry or order, or to an investigative body in the case of a breach of an agreement or contravention of law, or as otherwise required by law. We may also disclose personal information to assist us in collecting a debt owed by you, or otherwise where necessary for the establishment, exercise, or defense of legal claims.

Sale of Business

We reserve the right to transfer any personal information we may have about you in the event of a merger with a third-party, or upon a sale or transfer of all or a portion of all of our business or assets to a third party acquirer or affiliated organization.

When You Visit Our Website

The BVSPCA also collects certain other information that does not identify you personally when you visit our website. This information includes your Internet Protocol (IP) address and your domain name. The BVSPCA logs IP addresses and domain names, and aggregates them for system administration and to monitor the use of our site. We use the aggregated information to measure the number of visits, the average time spent, the number of pages viewed, and various other site statistics. This monitoring helps us to provide a more useful and engaging online experience, and helps us to improve the quality of our content.

Security of Personal Information

We have implemented measures to maintain the confidentiality of your personal information, including only providing access to personal information to individuals and authorized service providers that require such information for the purposes described in this Privacy Policy. We maintain administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and disclosure of your personal information. When you donate to us online, by mail, or by telephone using your credit card, we make every effort to safeguard your credit card and other information. We use industry-standard security systems and software to protect against unauthorized access to our servers, equipment, and other components of our online presence. Although we take appropriate measures to safeguard your personal information, we cannot guarantee that your personal information will never be disclosed or accessed in a manner that is inconsistent with this Privacy Policy.

Accessing and Correcting your Personal Information

If you wish to access the personal information we have about you, to correct factual errors in our records, or to remove yourself from our database, please email, or call us at 403-609-2022, or write to us at 123 Bow Meadows Crescent, Canmore, AB T1W 2W8

Updates to Our Privacy Policy

The BVSPCA reserves the right to modify or amend this Privacy Policy at any time and for any reason. Any changes to this Privacy Policy will be preceded by a notice posted to this Privacy Policy at least ten (10) days prior to the effective date of such change.